Galina vs. Tatiana

I recently had two different kinds of appointments, one with Galina and one with Tatiana.

For both of these appointments I was half naked.

Both Galina and Tatiana slathered a substance all over a part of my body, for one it was cold, for one it was hot.

During both of these appointments Galina and Tatiana both answered their cell and began to have a conversation in Russian.

I winced with pain during both appointments.

I felt oddly comforted by both Galina and Tatiana even though neither of them are doctors.

Any guesses as to what the appointments were for?